FAQ

How long does the promotion go for?

The promotion starts on 9am (AEDT) on 11/03/2020 and ends at 5pm (AEST) on 07/04/2020.

How do I enter?

To enter, you must, during the Competition Period:

  • buy one (1) Participating Product in one transaction from a Participating Store (Qualifying Purchase);
  • retain your itemised purchase receipt from your Qualifying Purchase (Proof of Purchase); and
  • visit the Website, locate the entry page and fill out and submit the online entry form (including receipt upload), providing all other requested information to see if you have provisionally won an instant win prize.

Your purchase receipt must clearly identify where the Qualifying Purchase was made, the Participating Product purchased and the date of purchase (which must be during the Competition Period but prior to entry).

Should I keep my receipt/s?

Yes! You will need to upload your valid receipt for each entry and also hang onto it after upload as we may need to view the original copy.

How many times can I enter?

You can enter up to two (2) times per day provided that each entry is based on a separate Qualifying Purchase and you have separate Proof of Purchase to accompany each entry. Each entry must be submitted separately in accordance with these Terms and Conditions.

How many times can I win?

Entrants can only win up to a maximum of two (2) instant win prizes during the Competition Period in total (excluding SA residents).

What products can I enter with?

You will need to buy one of the following products from a Woolworths Store to enter:

  • 53g Single Mars® Bar
  • 50g Single Snickers® Bar
  • 50g Twix® Chocolate Bar
  • 216g Mars® Medium Share Bag

What are the Participating Stores?

The competition will run in participating Woolworths Supermarkets and Woolworths Metro Stores (excluding Caltex/Woolworths co-branded Metro stores and fuel outlets) anywhere in Australia, including Woolworths online.

What happens if I win?

Provisional instant winners will be notified in writing, on screen and to the email address used upon entry within two days of determination. Validation will take a further 5 business days and a confirmation email will come through to the email address used upon entry.

What is the prize?

The prize is $100 Mobile Pay Pre-Paid Digital Mastercard. Mobile Pay is the digital delivery of a pre-paid Mastercard. You can download the Mastercard to your Apple or Google mobile wallet and make purchases in-store using the mobile’s “tap and go” functionality. You can also use the card details to purchase online.

I am a valid winner! How do I activate my $100 Mobile Pay Pre-Paid Digital Mastercard?

  1. You'll have received an SMS from Mobile Pay with an activation link.
  2. Click the link in the text message and you'll be directed to your device's app store to install the Mobile Pay app. (Or if you’ve previously installed the Mobile Pay app, click the link, select Mobile Pay if prompted, and go to step 4.)
  3. Click the option to install and then open the Mobile Pay app.
  4. Your mobile number and activation code will be automatically entered into the Mobile Pay app. You may be asked for additional information to confirm your identity.
  5. Choose a password when prompted. You'll use this password, with your mobile number as your username, when logging on to the app in future. Also enter your date of birth when prompted. You’ll be asked for this in future to confirm your identity if you forget your password or if you want to set a PIN on your card.
  6. When prompted, read and accept the Mobile Pay Terms & Conditions.
  7. You'll then see your Mobile Pay card in the app, and you're ready to add it to your device wallet for in-store purchases. See here for FAQ "How do I add my Mobile Pay card to my device wallet?"

To make online purchases see here for FAQ "How do I use my Mobile Pay card for online purchases?"

From your winning entry date you only have 3 months to activate the code you received via SMS. Your $100 Mobile Pay Pre-Paid Digital Mastercard will expire 12 months after this activation. No extensions are possible.

I am having trouble submitting my entry, what can I do?

Check that all the mandatory information is filled out and that your receipt is in the correct format. If you are still having issues, try a different browser otherwise you can contact us here.

Is there anyone I can contact about the promotion for any more questions?

You can 'Contact Us' here.

®2020 Mars or Affiliates