FAQs



When does this competition start?

You can purchase and enter online from 9am 21/05/2018.

Can I enter more than once?

You sure can! However it is one (1) entry per person, per day, per qualifying purchase in accordance with entry requirements.

What is a ‘Qualifying Purchase’?

A ‘Qualifying Purchase’ is when you purchase any MALTESERS® Party Bucket 465g, M&M’S® Peanut Party Bucket 575g, or M&M’S® Chocolate Party Bucket 640g from participating Big W retail outlets or online during the Promotional Period of 21/05/2018 to 29/06/2018.

I have successfully entered online, what’s next?

Sit back and relax! All entries go into the Major Prize draw at 12noon on 03/07/2018 and Winners will be notified via email within two (2) business days after the draw. Please ensure you hold onto your original receipt as you may be requested to provide it to validate your entry.

I have had problems entering. Who should I contact?

Check out our Contact Us page here to get in touch.

Can I go to any Big W store to purchase the participating products?

You sure can! All Big W stores are participating in this promotion. Other retailers are not part of this promotion though so make sure you only purchase from Big W to enter.

Do I need to keep my receipt after I have entered?

Yes. Entrants must retain a copy of their Big W purchase receipt(s) as proof of purchase. In some instances, we may need you to email or mail us your receipt to validate your entry.

When is the Major Prize draw?

The Major Prize draw is at 12noon on 03/07/2018. Winners will be notified via email within 2 business days after the draw.

What do I win?

If you are one of the five Major Prize winners you will win one (1) Family Holiday for up to four (4) people to MovieWorld on the Gold Coast, valued at up to $4,450 (including GST).

What is included in the Major Prize?

  • Return economy airfares for up to four (4) people from the winner’s nearest Australian Capital City to Coolangatta, QLD. Flights are only provided if the winner resides outside of Gold Coast, QLD and where it is appropriate for flights to be provided. If the winner is from Gold Coast, QLD or within a distance in which it is not appropriate for flights to be provided (as determined by the Promoter in its absolute discretion), then the Major Prize does not include airfares and the airfare component of the Major Prize is not redeemable for cash;
  • All airport and airline taxes;
  • Three (3) day car hire with unlimited KM (minimum driver age 21 with full licence). If neither the winner nor any of his or her guests are at least 21 years old with a full licence, the winner will be provided with $250 cash in lieu of the car hire portion of the Major Prize;
  • Two (2) nights’ accommodation at a 4 Star Hotel at the Mantra Circle on Cavill, in a 2 bed apartment (or similar, as determined in the sole discretion of the Promoter); and
  • A two (2) days’ unlimited entry to Warner Bros. MovieWorld, Sea World, Wet n Wild Gold Coast® for up to four (4) people

Can I exchange my prize for cash?

No. The Major Prize is non-refundable or transferable, exchangeable and cannot be taken as cash.

How do I receive my prize?

Once you have been drawn as a winner and your entry has been validated, we will put you in touch with our travel agency and they will help you book your holiday.

Are there any restrictions around when I can book my Family Holiday?

Yes. All travel is subject to availability at all times and may be dependent on select seat class with airlines or specific room category availability with accommodation partner. Travel is valid until 30/06/2019. Block out periods include all Australian School & Public Holidays along with all other special event periods. All bookings must be made a minimum of 45 days in advance of requested departure dates.

Can I use the same receipt to enter multiple times?

No, you will need a new qualifying purchase for each entry. However, if you have multiple qualifying purchases on the same receipt, then you will need to enter on consecutive days for each of these qualifying purchases as the promotion allows only one (1) entry per person, per day, per qualifying purchase in accordance with entry requirements.

Can I enter if I am under the age of 18?

Sure can-entry is open to Australian residents, aged 13 years and over. Entrants under 18 years old must have parental/legal guardian approval to enter and further, the parent/legal guardian of the entrant must read and consent to all terms and conditions. Parents/legal guardians may be required by the Promoter to enter into a further agreement as evidence of consent to this promotion.

Can I win a Major Prize if I am under 18?

If you win and you are under 18 years of age, you must be accompanied by a parent/guardian during the entire duration of the Major Prize. Please note you must be over 13 years of age to enter the promotion.

What would make my entry invalid?

There are a few things that could invalidate your entry:

  • Incomplete or indecipherable entries
  • You are not an Australian resident and/or under the age of 13 years
  • Incorrect barcode number
  • Receipt number from a non-participating retail outlet
  • Failure to produce the proof of purchase for all entries when requested may result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize.
  • The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid
  • Entering using multiple email addresses for the one person
  • Anything we deem as cheating or would give you an unfair advantage over someone who enters in accordance with the T&C’s.

When does this competition end?

5pm on 29/06/2018